Issues with printing hardware or data collection software have a direct impact on company productivity and market competitiveness. Unfortunately, even the most rugged and damage-resistant of electronics is going to need a tune up during its lifespan. Don’t risk lost revenue and production times. Plan ahead and secure a service contract with Paragon.
Headquartered in downtown Cleveland, our factory trained technicians provide the leading barcode printer repair service in Northeast Ohio. From Zebra barcode printers to Datalogic handheld computers, we have you covered. We guarantee that any support or maintenance need can and will be met in a timely and professional manner. Call us at 800.211.0768 to explore the right barcode equipment repair services package for your company.
Our barcode equipment repair services include:
Time & Materials Service Call
- On-site diagnostic and repair service
- No contract required, billed for travel, labor, and parts
On-site Service Contract
- National Toll Free Number for Support
- Dispatched Technician for Field Repair within 48-hours (Typically same or next day)
- Billed Yearly
- Covers labor, travel, replacement parts (excludes print heads)
Hot Spare Service Contract
- National Toll Free Number for Support
- Replacement Unit ships within 24-hours
- Yearly Service Contract (shipping charges extra)
- Covers labor, replacement parts (excludes print heads)
Phone Support
- Toll Free Number, weekdays 8:30am – 5:00pm EST
- No contract required, free for current customers
- $25.00 /15-min for non-customers – credit card required
Depot Service Contract
- Ship equipment for diagnostics and repair.
- Standard turnaround time is 72-hours from receipt
- Depot locations in OH, NC, IN, TX and WA.
- Yearly Service Contract OR Time and Materials Options
Headquartered in downtown Cleveland, Ohio.
