Barcode Equipment Repair Services

Repair & Maintenance

barcode equipment repair services from ParagonIssues with printing hardware or data collection software have a direct impact on company productivity and market competitiveness. Unfortunately, even the most rugged and damage-resistant of electronics is going to need a tune up during its lifespan. Don’t risk lost revenue and production times- plan ahead and secure a service contract with Paragon.

Our technicians are factory trained by industry leaders to provide multiple repair options to Paragon clients. We guarantee that any support or maintenance need can and will be met in a timely and professional manner. Call us at 800.211.0768 to explore the right barcode equipment repair services package for your company.

Our barcode equipment repair services include:

On-site Service Program

  • National Toll Free Number for Support
  • Dispatched Technician for Field Repair within 48-hours
  • Yearly Service Contract (travel charges extra)
  • Covers labor, replacement parts (excludes print heads)

Hot Spare Service Program

  • National Toll Free Number for Support
  • Replacement Unit ships within 24-hours
  • Yearly Service Contract (shipping charges extra)
  • Covers labor, replacement parts (excludes print heads)

Phone Support

  • Toll Free Number, weekdays 8:30am – 5:00pm EST
  • No contract required, free for current customers
  • $25.00 /15-min for non-customers – credit card required

Time & Materials Service Call

  • On-site diagnostic and repair service
  • No contract required, billed for travel, labor, and parts

Depot Service Program

  • Ship equipment for diagnostics and repair.
  • Standard turnaround time is 72-hours from receipt
  • Depot locations in OH, NC, IN, TX and WA.
  • Yearly Service Contract OR Time and Materials Options
They are one of the most wonderful companies to work with. Always professional and willing to do whatever they can to make the SafeBaby Solution easy to implement.  I was especially impressed during implementation when the team would adjust programming on the fly to suit our needs…..They are always looking at the program and talking to the people that are actually using it to make improvements.  Recently, we had a baby with a wrong sticker and SafeBaby® caught it.  But not only does it catch misfeeds on a regular basis, it also warns of expired milk. That is where we see a lot of benefit from the system.
Nancy McAlexander, RN MSNGwinnett Medical Center
call Paragon Data Systems at 800.211.0768