cleveland will host the RNC; service will not be affected

Cleveland Will Host the RNC; Client Support will not be Interrupted

CLEVELAND WILL HOST THE RNC; CLIENT SUPPORT WILL NOT BE INTERRUPTED

CLEVELAND, OHIO, JULY 14th, 2016

Beginning Monday, July 18th, Cleveland will host the RNC, welcoming thousands of delegates and news teams into the city.  Since Paragon is located near the epicenter of the action, we have made preparations to provide uninterrupted service during the entirety of the Republican National Convention.  Paragon will remain open; however, to avoid any delays, calls to our downtown office will be answered by our distribution center, and some staff will not be available for on-site client meetings.  Otherwise, business will not be affected during this time.

Service clients needing repair work, technical support, or software assistance during the RNC should continue calling our dedicated, 24/7 Priority Support Line, as our service hours will not change.  Our technicians are on-call and available to your staff to answer any questions or concerns you may have.  Sales inquiries and other calls should be directed to our regular office number at 800.211.0768, or our email at info@paragondsi.com.  If you would like to schedule an on-site visit with a sales rep at our facility, normal visiting hours will resume Monday, July 25th.

Not a Service client yet?  Consider Paragon for your repair and service needs:

  • Personalized support from a technician who knows your company
  • 24/7 priority phone and email lines for faster service
  • Customizable service and maintenance packages to fit your budget and business
  • Purchase your hardware, software, and service from one convienent provider
  • Avoid loss in revenue from production delays caused by slow support

Interested in more efficient, personalized support?  Give us a call at 800.211.0768 or fill out our short request form.

ABOUT PARAGON

Paragon Data Systems is a barcoding hardware and software design company based in Cleveland, Ohio. We are experienced, licensed resellers of barcoding printers, scanners, and mobile computers, barcoding media such as labels and ribbons, and class 1 division 1 explosion-safe electronic devices. Since 1995, our firm has been creating and integrating imaginative software systems for companies with data collection requirements. Our experience in the manufacturing, healthcare, retail, industrial, and hazardous industries ensure that every Paragon-sold solution or product is custom-fit to a business’ specific needs and guaranteed compliant. Our repair and support services ensure our customers can design and maintain a complete barcoding system with a single, convenient provider.

office space captures our hatred for bad printers

Is your printer a brat?

Is your printer really a brat?

According to CollegeHumor, it might be:

In the day and age of smartphones that can order you a pizza, feed your dog, and lock your front door with the push of a button, it’s almost criminal that the humble printer can bring everything to a screeching halt. One of the many reasons why the cult-classic movie Office Space has retained a devoted fanbase is because of the painfully relateable frustrations of working in a corporate monolith.

office space captures our hatred for bad printersThe absolute pinnacle of the film is, of course, the famous printer scene. There’s something delightfully cathartic about watching the three main characters destroy the printer that’s tormented them for so long. Don’t lie, everytime that smug “out of ink” or “paper jammed” notification flashes on the screen, you’ve thought about dragging that printer out back and teaching it a little respect.

But before you pull the plug on your recalcitrant machine, consider whether you’re asking too much of your poor printer. While a lot of our technology must be as versatile as possible, printers are typically highly specialized, designed to perform under certain working conditions. If those conditions aren’t met, your printer is going to rebel. Are you guilty of sabotaging your hardware? Keeping reading to see whether you follow the best practices for keeping your printer happy:

KNOW WHAT YOU’LL BE PRINTING

When purchasing a printer, the first thing you need to ask is obviously “what application am I using this for?” Inkjet printers are best for frequent-use, brightly colored, and small-batch jobs, and are a lot less expensive than their toner counterparts. But if you end up not using your printer often enough, the ink could dry up or be sucked dry by the jet cleaning cycle and the print head’s tiny nozzles can clog, which means your labels will come out spotty. If you need your printer to be ready on-demand, laser printers are a far better choice.

By using a powder-based toner instead of an ink, a laser printer melts the toner onto the page, meaning you can print at a moment’s notice even after leaving your machine idle for long periods of time. Laser printers will usually deliver a crisper, longer-lasting mark, and is best for black-and-white documents that need to be printed quickly and last through strenuous activities like shipping or production.

CHOOSE THE CORRECT MEDIA

Printers don’t run on a one-size-fits-all mentality. Each type of hardware will need a specific label or paper thickness, base material, and coating to avoid media jams. Although most printers have settings options to accommodate a few different sizes and paper types, no printer can do it all. This is partially due to how the media is fed through the machine. Tractor-feed printers such as the Epson C831 utilize two wheels to grab and pull paper by holes on either side of the page. To function, these printers can only use this special paper, and are best-suited for heavy labels that require pinpoint placement accuracy. The more commonly used friction feed printers like the Epson C3500 have plastic or rubber rollers to squeeze sheets of paper and roll them through the ink like an assembly line. Obviously, these types of printers can handle a greater variety of media types, but are better for smaller and lighter labels.

CONSIDER WHERE YOU’LL BE USING YOUR PRINTER

Just like you need to know what you’ll be printing, it’s just as important to know where. Depending on your work environment, you could actually be setting yourself up for failure if you purchase the wrong type of machine. For example, a shop or factory that creates a lot of dust shouldn’t use a free-standing ink-jet printer, because the ink will dry incorrectly and the delicate machinery will jam. Laser printers can’t be forced into tight or poorly-ventilated, overly-heated areas, as they need plenty of air to cool their engines. And while thermal transfer barcode printers are far more resistant to damage as they are built specifically for industrial applications, they too can be undone by being forced to function in a too-hot, too-cold, or too-dusty workspace. Incomplete or blurry labels and broken printheads are a common compliant from customers who don’t take steps to shield their hardware from the byproducts of their production process. If you need your printer of choice to operate in a challenging location, it’s best to store them in a clean and separate area, or house them inside a protective enclosure which can be custom-built with fans, heaters, or water-tight, drop-resistant plastics.

KNOW WHEN IT’S TIME TO CALL IN AN EXPERT

If you’ve provided all the recommended TLC above and your printer is still misbehaving, it’s possible your printer really is a brat and could use some discipline. Paragon’s seasoned technicians can repair your printers and get your operations back on track. Visit our hardware repair page or send us a message to learn how we can help.

Bri Ziganti researches efficiency issues and reports on new technologies.  Call 800.211.0768 to speak directly with our sales team to see how Paragon can help your business implement a reliable and cost-effective printing solution or provide repair services.
Continue the discussion on annoying printing problems at Paragon’s Facebook or Twitter page.
the internet of things

The Internet of Things

What is it? Where is it Used? How Can it Benefit Me?

the internet of things

Data taken from the 2014 Forrester study by Zebra Technologies

The Internet of Things was a term coined in 2014 to describe an innovative movement of technology that sought to change the very way our hardware, software and society as a whole functions. Predicated by RFID connectivity, the Internet of Things would be able to identify, operate, and manage objects tagged with wireless mobile computing systems digitally and remotely, increasing efficiency and ease-of-use.

The concept of integrated network devices reaches as far back as 1982, when a Coca-Cola vending machine at the Carnegie Mellon University in Pennsylvania became the first vending machine connected to the internet in order to report stock levels and whether the refrigerator was functioning properly. Device-to-device (D2D) communication, which supports direct communication between nearby mobiles, was implemented in 1999.

Today, the Internet of Things is touted as the next stage of the information revolution because it can be used in nearly any field, industry, or application. Instinctive data-capture, effortless inventory-checks, environmental sensing, user monitoring- these are just a few of the many benefits of device automation. Paragon Data Systems has created several comprehensive systems that rely on D2D and wireless communication to improve your business operations. Our LabeLink, Traceability, and RFID Solutions are just a few of the many ways we can customize software and hardware computing to a specific company’s needs.

If you would like to learn more about the Internet of Things and how Paragon can help you achieve communication automation, give us a call at 800.211.0768 or send us an email.

Bri Ziganti researches compliance and efficiency issues and reports on new technologies.  Call 800.211.0768 to speak directly with our sales team to see how Paragon can help your business implement a reliable and cost-effective solution. Our graphic of the Internet of Things was created using data from the 2014 Forrester Study by Paragon’s partner, Zebra Technologies.
Continue the discussion on the Internet of Things at Paragon’s Facebook or Twitter page.