cleveland will host the RNC; service will not be affected

Cleveland Will Host the RNC; Client Support will not be Interrupted



Beginning Monday, July 18th, Cleveland will host the RNC, welcoming thousands of delegates and news teams into the city.  Since Paragon is located near the epicenter of the action, we have made preparations to provide uninterrupted service during the entirety of the Republican National Convention.  Paragon will remain open; however, to avoid any delays, calls to our downtown office will be answered by our distribution center, and some staff will not be available for on-site client meetings.  Otherwise, business will not be affected during this time.

Service clients needing repair work, technical support, or software assistance during the RNC should continue calling our dedicated, 24/7 Priority Support Line, as our service hours will not change.  Our technicians are on-call and available to your staff to answer any questions or concerns you may have.  Sales inquiries and other calls should be directed to our regular office number at 800.211.0768, or our email at  If you would like to schedule an on-site visit with a sales rep at our facility, normal visiting hours will resume Monday, July 25th.

Not a Service client yet?  Consider Paragon for your repair and service needs:

  • Personalized support from a technician who knows your company
  • 24/7 priority phone and email lines for faster service
  • Customizable service and maintenance packages to fit your budget and business
  • Purchase your hardware, software, and service from one convienent provider
  • Avoid loss in revenue from production delays caused by slow support

Interested in more efficient, personalized support?  Give us a call at 800.211.0768 or fill out our short request form.


Paragon Data Systems is a barcoding hardware and software design company based in Cleveland, Ohio. We are experienced, licensed resellers of barcoding printers, scanners, and mobile computers, barcoding media such as labels and ribbons, and class 1 division 1 explosion-safe electronic devices. Since 1995, our firm has been creating and integrating imaginative software systems for companies with data collection requirements. Our experience in the manufacturing, healthcare, retail, industrial, and hazardous industries ensure that every Paragon-sold solution or product is custom-fit to a business’ specific needs and guaranteed compliant. Our repair and support services ensure our customers can design and maintain a complete barcoding system with a single, convenient provider.

Paragon is now a Solutions Partner of Zebra

Zebra Upgrades Paragon to Solutions Partner



Paragon has been upgraded! Zebra Technologies recently named Paragon Data Systems as a premier Solutions Partner for 2016. Paragon has enjoyed our time as a Business Partner to Zebra, and we are honored and excited to improve our status within the industry.

Paragon earned this upgrade as a result of improving our service and customer offerings from a typical VAR reseller to a true systems integration company. Each Paragon employee specializes in a specific industry and solution, so that every client receives expert advice and a system custom-built to their exact needs. Our full-scale service department has grown to provide in-house and on-site hardware repair, as well as remotely managed networks that can be monitored, updated, and restored from our secure servers. We aim to continue to improve and expand our firm to foster forward movement in the data collection and management industry.

As a Solutions Partner, Paragon offers a wide variety of products and services:

  • Patient identification and medication validation
  • Breastmilk storage and tracking
  • Mobile hardware suited for harsh environments
  • Lot traceability for rubber and food manufacturers
  • Remotely-managed networks and secure Wi-Fi
  • On-demand, high-volume printing
  • Labels, tags, and other barcoding media
  • UDI compliance
  • …..and so much more!

Company President Larry Laurenzi sums up how Paragon creates real value for our clients:

“Paragon isn’t just a hardware reseller. We’re a systems integration and solutions development provider. Our years of experience combined with the excellence of our programmers and support staff has earned this new recognition from Zebra. Paragon leverages the strength of Zebra products to achieve our customers’ goals, which remains our top priority.”


Paragon Data Systems is a barcoding hardware and software design company based in Cleveland, Ohio. We are experienced, licensed resellers of barcoding printers, scanners, and mobile computers, barcoding media such as labels and ribbons, and class 1 division 1 explosion-safe electronic devices. Since 1995, our firm has been creating and integrating imaginative software systems for companies with data collection requirements. Our experience in the manufacturing, healthcare, retail, industrial, and hazardous industries ensure that every Paragon-sold solution or product is custom-fit to a business’ specific needs and guaranteed compliant. We are honored to receive our new Solutions Partner status from Zebra and hope to continue our growth in the field.

intrinsically safe and compliant class 1 division 1 tablets from Paragon

Paragon’s Class 1 Division 1 Line of Tablets Now Shipping



Paragon Data Systems, Cleveland-based barcoding and system integrator experts, announced the official launch of and the Ecom Tab-Ex® Product Line, an intrinsically safe, class 1 division 1 rated tablet. These tablets are just as functional as consumer electronics, but are able to be used where commercial models would be at risk for explosion. The revolutionary devices are now available for purchase.

While the use of tablets and other smart tools are now standard in most fields, companies in the pharmaceutical, oil and gas, refining, and chemical branches were often left out of many data collection options. There simply wasn’t a mobile product they could use without fear of setting off the explosive gasses or particles on their jobsites. Ecom’s hazard-certified, freshly engineered devices offer a revolutionary answer to these mobile safety and data efficiency concerns.

The Tab-Ex® hardware line are advanced, touch-sensitive tablets built on the Samsung Galaxy interface. Each tablet comes preloaded with mobile apps developed to interact with SCADA/DCS systems, enterprise systems like SAP, and computerized design systems. High-speed LTE coverage allows you to communicate safely and securely with your team. Most importantly, the class 1 division 1 tablet is rated for use in even the most dangerous environments. Its intrinsically safe design means it’s been specially wired to prevent explosion or sparks when exposed to flammable, hazardous, or harsh working conditions.

“Traditionally speaking, companies working with volatile chemicals or flammable aerosols were at a significant disadvantage when it came to collecting their data,” said James Unger, Paragon’s safety team expert. “Intrinsic safety regulations meant they couldn’t bring any electronics into a hazardous area- and that includes things we take for granted, like computers, phones, even flashlights. For most modern companies, it would be unthinkable not to have these items in the field, but for these industries, it was just a reality of the business.”

However, with advancements in technology, electronics like tablets are now able to be wired with a barrier to prevent ignition around chemicals or flammable particles. The Tab-Ex® class 1 division 1 tablet is currently the only tablet on the market that can be used in these hazardous spaces. The Paragon team is delighted to offer this mobile marvel to customers who need safe methods of data collection.

For more information or to purchase your tablet, please visit


Paragon Data Systems provides customized barcoding solutions for companies of all industries. They specialize in creating systems for customers whose requirements are outside the standard offerings of barcode systems. As important players in the barcoding game since 1995, Paragon is now one of the few software companies certified to work with explosion-proof class 1 division 1 products. They’ve partnered up with Ecom, the world’s only provider of commercially-available class 1 division 1 smartphones and tablets, to implement hazard-safe systems around the globe.

office space captures our hatred for bad printers

Is your printer a brat?

Is your printer really a brat?

According to CollegeHumor, it might be:

In the day and age of smartphones that can order you a pizza, feed your dog, and lock your front door with the push of a button, it’s almost criminal that the humble printer can bring everything to a screeching halt. One of the many reasons why the cult-classic movie Office Space has retained a devoted fanbase is because of the painfully relateable frustrations of working in a corporate monolith.

office space captures our hatred for bad printersThe absolute pinnacle of the film is, of course, the famous printer scene. There’s something delightfully cathartic about watching the three main characters destroy the printer that’s tormented them for so long. Don’t lie, everytime that smug “out of ink” or “paper jammed” notification flashes on the screen, you’ve thought about dragging that printer out back and teaching it a little respect.

But before you pull the plug on your recalcitrant machine, consider whether you’re asking too much of your poor printer. While a lot of our technology must be as versatile as possible, printers are typically highly specialized, designed to perform under certain working conditions. If those conditions aren’t met, your printer is going to rebel. Are you guilty of sabotaging your hardware? Keeping reading to see whether you follow the best practices for keeping your printer happy:


When purchasing a printer, the first thing you need to ask is obviously “what application am I using this for?” Inkjet printers are best for frequent-use, brightly colored, and small-batch jobs, and are a lot less expensive than their toner counterparts. But if you end up not using your printer often enough, the ink could dry up or be sucked dry by the jet cleaning cycle and the print head’s tiny nozzles can clog, which means your labels will come out spotty. If you need your printer to be ready on-demand, laser printers are a far better choice.

By using a powder-based toner instead of an ink, a laser printer melts the toner onto the page, meaning you can print at a moment’s notice even after leaving your machine idle for long periods of time. Laser printers will usually deliver a crisper, longer-lasting mark, and is best for black-and-white documents that need to be printed quickly and last through strenuous activities like shipping or production.


Printers don’t run on a one-size-fits-all mentality. Each type of hardware will need a specific label or paper thickness, base material, and coating to avoid media jams. Although most printers have settings options to accommodate a few different sizes and paper types, no printer can do it all. This is partially due to how the media is fed through the machine. Tractor-feed printers such as the Epson C831 utilize two wheels to grab and pull paper by holes on either side of the page. To function, these printers can only use this special paper, and are best-suited for heavy labels that require pinpoint placement accuracy. The more commonly used friction feed printers like the Epson C3500 have plastic or rubber rollers to squeeze sheets of paper and roll them through the ink like an assembly line. Obviously, these types of printers can handle a greater variety of media types, but are better for smaller and lighter labels.


Just like you need to know what you’ll be printing, it’s just as important to know where. Depending on your work environment, you could actually be setting yourself up for failure if you purchase the wrong type of machine. For example, a shop or factory that creates a lot of dust shouldn’t use a free-standing ink-jet printer, because the ink will dry incorrectly and the delicate machinery will jam. Laser printers can’t be forced into tight or poorly-ventilated, overly-heated areas, as they need plenty of air to cool their engines. And while thermal transfer barcode printers are far more resistant to damage as they are built specifically for industrial applications, they too can be undone by being forced to function in a too-hot, too-cold, or too-dusty workspace. Incomplete or blurry labels and broken printheads are a common compliant from customers who don’t take steps to shield their hardware from the byproducts of their production process. If you need your printer of choice to operate in a challenging location, it’s best to store them in a clean and separate area, or house them inside a protective enclosure which can be custom-built with fans, heaters, or water-tight, drop-resistant plastics.


If you’ve provided all the recommended TLC above and your printer is still misbehaving, it’s possible your printer really is a brat and could use some discipline. Paragon’s seasoned technicians can repair your printers and get your operations back on track. Visit our hardware repair page or send us a message to learn how we can help.

Bri Ziganti researches efficiency issues and reports on new technologies.  Call 800.211.0768 to speak directly with our sales team to see how Paragon can help your business implement a reliable and cost-effective printing solution or provide repair services.
Continue the discussion on annoying printing problems at Paragon’s Facebook or Twitter page.

Save BIG with Paragon: Limited-time offers on Brother printers

Brother PocketJet Mobile Printer


Full-page mobile printing up to 6 ppm
Prints crisp text and images
No wasted space: fits almost anywhere!
No ink or ribbons to replace


Brother PocketJet Mobile Printer

PocketJet USB Kit (MSBPJ622-K) ………. $390.99

PocketJet Bluetooth kit (MSBPJ662) ………. $428.99

Brother RuggedJet Mobile Printer

RuggedJet Bluetooth mobile printer (MSBRJ4030k) ………. $595.00

RuggedJet Wi-Fi mobile printer (MSBRJ4040k) ………. $615.99


Special offer applied only to orders booked & shipped by 12.31.14

Extra year of warranty to 3 yrs. of bumper to bumper coverage

Minimum quantity 50 pcs

Other parts available upon request




Enjoy print speeds of up to 5 ips
Resistant to drops, dust, & water damage
Use one mobile for multiple applications
USB, Serial, and WiFi

[dt_contact_form fields=”name,email,telephone,company,message” message_height=”6″ required=”name,email” button_title=”SUBMIT TO SAVE” button_size=”small”]
zebra logo

The GO Zebra Trade-in Program: How Much Can YOU Save?

Expand real-time business intelligence for better decision-making when you send in your unwanted hardware to the GO Zebra trade-in program!
What is the GO Zebra Program?
The GO Zebra trade-in program rewards partners for investing in innovative, feature-rich, best-in-class thermal printers. When you trade in your old printer—including competitor’s models—and buy a new Zebra® printer, you earn up to $500 cash back for every qualifying purchase.
Why Upgrade?
Don’t be intimidated by the up-front expense of purchasing an upgrade!  Trying to work around outdated hardware doesn’t save as much money as you’d think. Older, inefficient printers decrease productivity and increase turnaround time, giving competitors the edge they need to out-perform your business.  The GO Zebra trade-in program can help your company replace worn-out printers with the newest generation of thermal barcode technology.  Partners who participate can expect to:
• Gain visibility across the enterprise
•  Spend less on maintenance and upkeep
• Decrease production delays
• Increase mobility
• Improve access control, and
• Strengthen supply chain
Who Qualifies for this Program?
Worried that your trade-in is too old or too damaged? Any Zebra brand or competitive thermal barcode printer can be put towards the purchase of a new, eligible Zebra printer, as long as it can still power up and includes an intact printhead.  Please note that GO Zebra is available only to Zebra customers in the continental U.S.- excluding Alaska, Hawaii, and territories- and Canada- excluding the province of Quebec.
How Much Can YOUR Company Save?


GO Zebra chart

To see if your company qualifies, call us at 800.211.0768 for a free consultation or contact us here: